The ACAS Research Paper 'Analysis of the nature, extent and impact of grievance and disciplinary procedures and workplace mediation using WERS2011' by Professor Stephen Wood (University of Leicester), Dr Richard Saundry (Plymouth University) and Professor Paul Latreille (University of Sheffield) has been published.

The report reveals:
  • Adoption of formal procedures for dispute resolution is now almost ubiquitous
  • There is little to suggest that mediation is being used at an early stage to prevent ...

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